2Go Travel Guide on How to Rebook Canceled Trips

Sojourners!

For those who have confirmed bookings, from March 16 to June 15, 2020, you can now re-book your tickets without any additional charges.

Here’s a step by step guide on how to re-book your canceled trips due to the enhanced community quarantine during the COVID-19 pandemic.

Choose any of the below-provided options:

• Free upgrade of accommodation (up to cabin only).
• Rerouting of the ticket to any of 2Go Travel Destinations (travel.2go.com.ph).
• Transfer ticket to another person of your choice.
• Avail the 20% discount for the next ticket

The above-mentioned options can only be availed until May 31, 2020.

Take note of your Original and New Travel Details, please see below details and sample:

1. Full Name
2. Reservation Number
3. Route and Travel Date

The validity of the ticket is twelve (12) months based on the original travel date.

Embargo dates: December 16-January 10, 2021.

Call the below 2Go Travel Numbers

• Globe: 0995-9674353/0956-8079438
• Smart: 0951-6143362
• Email Add: [email protected]/[email protected]

Available from 8:00 AM to 6:30 PM (Monday to Sunday) at Philippine Standard time.

2Go Travel List of Open Branches as of June 1, 2020

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